Communications

Livestream



Reserving the system

Because the Livestream service doesn’t allow for multiple events to stream on the same day or at the same time, we use a Basecamp event calendar to keep track of bookings for the Livestream service.

Follow the Basecamp link to see the booking system and see if the day you’d like to reserve is free: https://basecamp.com/2290732/calendar?calendar_event_id=30667310.

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Event poster

The event poster image must be 640x360 in size. The image will be the featured image of the stream. As well, a blurred version of the event poster will occupy the stream's preview frame acting as a background element before the stream goes live.

Livestream.com, event poster example

Use this template (.PSD, 3.2MB) to create your cover image. When working with the file, be sure to Show Guides to centre any titles properly. Replace the photo with an image of your own and change (and centre) the title at the bottom. Using this template is the best way to keep your event consistent with all the Western Livestream events and to meet Livestream.com's image requirements. As they change this document will be updated to reflect that.

An event poster should be saved as a .jpg before being uploaded to Livestream.com.

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Embedding the stream

If you plan to embed the stream in a Western web property, you can grab the stream’s embed code by visiting the event page and copying and pasting the code into the HTML of the webpage from where they'd like to feature the stream.

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Adding metadata to your event listing

The following bits of data are required:

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Software help

Broadcasting requires Livestream Producer. Download Livestream Producer: https://livestream.com/producer

Livestream.com, Producer screenhot with red Go Live button

Set up the software:

Livestream.com, Producer screenhot with audio pane exposed

*The audio mixing pane exposed.

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Once live

Once live you’ll see a bar across the bottom of your screen that lets you preview the video in the bottom left. If you click the image, it will open the stream larger for you to view. You can also adjust the audio settings and stop the stream when it’s over from this preview bar.

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After the Stream

When the stream is over, you’ll be given an alert whether you’d like to save the stream or delete it. If you save it, you can download the video afterwards as well as allow users to watch the stream afterwards if they missed it when it was first broadcast.

If you do decided to save it and go this route, be aware that after a while administrators of the Livestream account will delete archived footage to make room for other streams. If you’d like to keep the footage, you should download it from Livestream.

Special note: the ability to download a past broadcast severely lowers the quality of the video. It will download at 288p resolution instead of whatever quality it was originally broadcast.

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Tracking Stats

How to read the report

Livestream.com, filter events

Focus in on your event’s stats by selecting your event from the “Filter by Event” dropdown and the clicking the flashing “Update” button at the top right.

Livestream.com, select dates

You can also specify the time period you want to track stats for by dragging the slider to the appropriate interval.

Once the system updates and shows you the result, you can hover over each node in the graph to find out specific details about that broadcast.

Livestream.com, hover over nodes

How to continue reading the report

Check the stats after the stream’s date and subtract that number from the views on day-of to determine whether people have watching the stream since it went live.

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